How is Digital Technology Aiding Business Continuity During the COVID-19 Crisis?

COVID-19 has jolted the entire world. This is not the first time that any epidemic has shaken the world. We have seen it before. The difference between then and now is that we have technology’s aid to help us deal with any kind of epidemic.

According to WHO, Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus. The COVID-19 virus spreads primarily through close contact.

Technology is acting as a boon in this situation. With the growing advancements in this field, we can see how it is helping in the healthcare sector and yet how this same technology is helping us stay connected with people worldwide. People are socially distancing one another yet are closely connected to various virtual platforms. We will not try to alleviate this situation by saying that this outbreak is bringing us close, but let’s not forget every situation has a silver lining

1.Work from Home

After taking technology for granted all these years, we are forced to address the technology and the digital platform for what it is meant to. People continue to work at home and are helping save an economic meltdown. According to a survey by Workhuman, only a third of people in the United States worked remotely before the pandemic. But now almost all businesses, meetings are carried out virtually on a digital platform. Companies that relied on manual work are forced to do things digitally. Digital platforms are allowing companies to carry out most of their work online in a seamless manner.  It was imperative to transform our workplaces digitally. But not anymore.

2.Education Sector/ Remote Learning

This outbreak also shut down various schools and colleges across the world, thus hampering the education of students. This is giving e-learning platforms a perfect chance to flourish. The concept of remote learning was known but was not widely used until now. Many universities have decided to adopt an online curriculum to support continuity. Students and teachers are forced to adopt the new technologies and tools required for learning. This transition into digital education is disruptive and it has the capability to make education easy for the coming years.


Doctors are encouraging the use of telemedicine widely across the world. This kind of technology can be proved useful for people in the current situation as it would curb human to human contact.


Technologies like AI and ML are helping us detect the spread of this epidemic. There are several interactive mapping platforms that collect data from various sources and provide us with time to time updates. They display a dashboard that is used to provide an understanding of the current situation. New tech is being rolled out for easy detection across various countries so that the infection can be contained. Along with this, the COVID-19 genome is being sequenced to produce a potential vaccine.

5.Virtual Events

To avoid the human congregation, event organizers are switching to a digital platform. This digital platform waives the limit to the crowd and allows numerous people to attend the same event at the same time throughout the world.

Companies across the world are adopting digitalization to support their business. It is important that firms adhere to this digital platform and practice these approaches to have business continuity in times of crisis and thus keep up with the pace of the world.

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