End-to-End Grocery Delivery Solution

Make your customer's grocery journey seamless and convenient with our on-demand grocery solution that supports multiple business models. With shopping becoming an integral part of everyday life, our smartly designed solution can help your customer to manage time and resources in a hands-down way. The solution helps your customers to march order online and get it delivered in a flash. Within a few clicks, the products will knock your customer's door. Not just that the solution can automate your business process by handling admin and store manager activities efficiently.

Audience

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Grocery Marketplace

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Grocery Chains

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Single Grocery Store

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Grocery Delievery Startups

Explore our Solution Features

Seamless signup

This feature allows your customers to register seamlessly using a few simple steps and multi-factor authentication.

Secure login

It allows the user to login using social media accounts and email. In case the user forgets the password, he/she can reset it following the simple method and authentication process.

Location setup

By pointing a pin on the map, the customer can set its location with absolute ease and high accuracy.

Profile setup

The customer can make changes to its personal details like name, address, email id, password, etc.

Account settings

This feature allows the customer to set push and email notification settings.

Set preferred language

The app allows to set the preferred language from the menu on the app. The entire written text on the app will now be shown in the language of your choice.

Add favorite home and work address

The app will allow customers to set favorite addresses such as home or work addresses

Find store

The customer can search the nearby store with the help of providing area or pin code details. Also, they can define the search radius.

Favorite location

It allows customers to save their favorite location in order to save time and facilitate instant orders placing.

Order history

It allows the customers to search for current and completed orders, filter orders, view order details, view invoices, delivery details, replace orders, cancel orders, and print invoices.

Order cancellation and return requests

Under this section, the customer can search cancellation requests and check the status. Also, it can search its return requests and check its status.

Browse products

The customers can modify their searches depending on their preferences and can add filters to get particular results without having to browse the unnecessary options.

Smart cart

The smart cart feature allows the users to identify what products it buys frequently and the chances of the user running out of them soon.

Shop by category

This feature organizes the products in particular categories to allow the users to search them effortlessly and quickly. The customer can also check if he/she is missing out on something from the available list.

Product details

The customers can check the item description, ingredients, brand, option, offers, nutritional values, price, and other essential information of the particular product along with interactive pictures.

Similar product display

The customer can get access to the products that are of similar specifications to select the one that best suits its needs.

Mark as favorite

The customer can mark specific products as their favorite, which may help them later to add such products in the cart instantly.

Wallet summary

This feature allows the user to get access to its wallet transaction, billing history, mode of payment, wallet credit details, add bank details, request a withdrawal, adding credits, etc

Third-party payment wallets

This section provides information about the saved cards and linking details of various wallets.

Track order

It enables real-time tracking and alerts to know the exact status of an order along with its current location and ETA.

Push notifications

This feature provides deal alerts, price drops, order alerts, and other important updates.

Offers/Promo codes

The users can have access to ongoing offers and the right deals under this section.

Membership

Frequent buyers can avail of membership details, terms, and validity under this section.

Ratings & Reviews

This feature allows the customers to rate and review the products or get access to other's reviews and ratings in making a buying decision.

Rate the app

The customer can provide their ratings and reviews for the app using this feature.

Feedback

The customer can share their views using this feature.

Gift card

One can buy or send the gift card of different amounts to their loved one by following a simple process.

Adding/removing products or quantity

The buyer can add or remove the products or quantities of the products added in their cart.

Share product

The customer can share products to multiple platforms using this feature.

Product stock out

This feature will provide the details of items (if any) added in the cart is out of stock.

View similar products

The customer can view similar products to make a sound decision.

Bought together

Under this section, the customer can view the items that more frequently are purchased together with the item they are viewing.

Order placing

Once all the required products are added in the cart, the customer can place an order.

Delivery slots

This feature provides the details of available delivery slots to choose from and the customers can select one which is more suitable.

Delivery address selection

The customer can select the delivery address in case multiple addresses were provided by him/her.

View/Edit order details

The customer can edit the order details before placing an order or post order placing depending on your company's policies.

Self-pickup

The customer can save on delivery charges by availing an option to self-pickup the products from a nearby store.

Apply coupon

The customer can apply coupon code in order to get a discount on their order.

Secure payments

Customers can make payments using multiple payment options like cards, net banking, UPI, wallets, etc securely.

Order confirmation

On placing the order, the customer will get order confirmation details on his/ her screen.

Cancel order

The customer can cancel the order by specifying the reason for cancellation.

Refunds

The customer can cancel the order and get a refund either to the original source of payment or in the wallet depending on the company's terms and conditions.

Schedule delivery

Customers can schedule delivery by choosing a convenient delivery time to receive their orders.

Return & exchange

This feature allows the customer to return or exchange the product depending on its terms and conditions.

Order support

In case, the customer is having any query regarding the order, he/she can contact the customer care with the phone or in-app chat.

Payment support

The customers can avail support regarding its payment issues under this section

Account support

The count related queries will be addressed in the account section

Reporting issue

In case, of any bad experience, the customer can report the issue and avail support.

FAQs

The general queries of the customer will be addressed in this section.

Privacy policy

This feature empowers the customer with the privacy guidelines in regards to the grocery app.

Secure login

The store manager can log in securely with few taps. In case he/she forgets the password, the same can be reset.

Access control

This feature authorizes the store manager to allocate and control access levels to different users.

Profile setup

It allows the user to set the account details, personal details, bank information, change password and email, etc.

Dashboard

Under this section, the store manager can get access to sales graphs, wallet credit counts, number of orders, sales count, and much more.

Store management

The store manager can make store discoverable to a large number of audiences through navigating on the map, manage its details, return address, and activate and deactivate the store.

Delivery management

The store manager can set the working days and time, define the delivery radius, delivery terms, and ETA.

Pickup option

This feature enables the store manager to provide the option for ordering items online and pick up from a nearby store.

Online order management

The store manager can provide an option for buyers to make purchases online. Manage order listings, search orders, view order details, cancellation requests, and refund requests.

Logistics management

By integrating with third parties, the store manager can manage the logistics function efficiently.

Inventory management

By integrating with inventory management systems, the store manager can manage inventory levels of a particular store.

Product management

It allows the store manager to adds products from the admin product library, send requests to add custom products, and search products.

Manage subscription

Under this section, the store manager can provide auto-renewal options, check plan details, make changes in plans and listings, etc.

Import/export data

The store manager can import and export the data to get valuable insights.

Reporting

The store manager can generate sales reports, inventory reports, stock status, and performance reports.

Live tracking

The store manager can track customer orders, deliveries, and other such details on a real-time basis.

Transaction

This feature enables the store manager to get the transaction history within a particular time period.

Messages

It helps to view all messages received from multiple sources.

Customer support

By integrating the customer support system, the store manager can address the concerns of customers.

Secure login

This feature allows secure login to the designated person using a few simple steps. The user can also generate a password by following a simple process in case he/she forgets the password.

Dashboard

The admin can facilitate various activities like sales, orders, bulk orders, earnings, top product details, etc.

Access control

Allow your staff to allocate and control access levels to different users of the grocery application admin panel.

Profile setup

The admin can set profile details like a profile picture, email account, and password and make changes to it under this section.

Settings

This section allows admin to make settings related to emails, payment gateways, delivery charges, etc.

Manage categories

Admin can manage the product categories and sub-categories with the help of this feature. It can add/edit or delete the categories, products, seller inventory, shop reviews, brands, options, and custom products under this section.

Manage orders

This section allows admin to add, view, and export the current, past, rejected, canceled, and returned orders along with all its details.

Manage products

The admin can view, edit, and create products along with its inventories and popularity details.

Manage stores

This feature allows the management of multiple stores on a single platform.

Manage promotions and listings

The admin can manage its promotional activities, promo codes, plans, and listing details through this feature.

Manage CMS

The admin can view the content pages and blocks, manage navigation, countries, states, policy points, empty cart items, social platform, cancelation reasons, manage testimonials, discount coupons, and language labels under this section.

Add/ Block stores/users

This feature allows admin to add or block the stores and users.

Allocate orders

It allows your staff to allocate orders to particular stores manually.

Order tracking

The admin can review the orders placed and their fulfillment details.

Manage customers

The admin can add, view, delete, activate/deactivate, login, debit/credit, edit the profile of registered customers through its end.

Manage locations

The admin can define the location based on country, state, and city using this feature.

Payment management

This feature allows the admin to manage the payment details of the company by enabling/disabling the payment gateways, updating API keys, currency management, and taxation management.

Manage feedback and reviews

Admin can view the customer's feedback and reviews to initiate changes if any are required.

Manage in-app notifications

The admin can push, email, and SMS alerts for customers as well as store managers.

Set working hours

The admin can set the opening and closing hours of stores.

Manage recommendations

The admin can manage weightage and recommend tag product weightage.

Manage content

The admin can manage the content of dynamic pages, FAQs, push notifications, banners, etc.

Live tracking

Allows admin to track customer orders and other order details in real-time.

Templates

It provides the admin with a list of all the templates that they can use to communicate with the customer and market their services.

SEO Settings in Website

The SEO Settings assists the admin to add the words that can help rank their grocery app on the top.

Create sub-users

The admin can create and set sub-user permissions.

Logs

Under this section, the admin can view, add, and delete feedback and notifications.

Analytics

With the help of data analytics capabilities, the admin can analyze the data related to sales, orders, inventories, etc and provide the decision-makers with valuable insights.

Reporting

Once the data analysis is done, the admin can report the same in a visually appealing way by using this feature

Watch Solution Capabilities in Action

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Customer Android App
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Customer iOS App
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Customer Web panel
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Store Manager Android App
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Store Manager iOS App
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Store Manager Web panel
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Admin Web panel
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Landing Page
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Acquire market share

The gratifying features a grocery solution provides help businesses in making their own ways and lead the game smartly.

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Augmented shopping experience

The application avoids the hassles of standing in queues and running on aisles to find the product, thus it helps in delivering a better shopping experience.

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Increase ROI

The app possesses the dynamism that tempts even the unwilling customer deterring to shop. Not just that by managing your inventories, stores, and various processes, it can drive improvement in ROI.

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Enhance reach

The app is designed to support globally, so one can easily enhance its reach and support its marketing activities.

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Decrease overheads

It replaces the need for a huge workforce, maintain an unusual level of inventories and such other factors, which helps in decreasing the overheads and increasing the profitability.

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Build customer relationship

By allowing you to directly connect with your customers, get their feedback, and collect data about their preferences, the business can bring necessary changes and build robust customer relations.

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Lifestyle

Introduce the new lifestyle feature which provides the customer with a platform, where they can avail lifestyle tips, videos, address their lifestyle-related queries, and discuss on the forum.

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Picture search

This feature allows the users to search the product with the help of a picture.

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Heat Map

It allows the grocery business owners to identify the users that more frequently make use of its services.

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Global solution

The solution can be customized to integrate multi-lingual and multi-currency support to ensure its use globally.

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Block fraud suppliers

The solution can be customized to integrate multi-lingual and multi-currency support to ensure its use globally.

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Newsletter subscribe

The solution can be customized to integrate multi-lingual and multi-currency support to ensure its use globally.

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SEO Settings

The solution can be customized to integrate multi-lingual and multi-currency support to ensure its use globally.

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