Holistic B2B E-commerce Solution

Technology is transforming the way in which the B2B e-commerce business is executed. Increasingly businesses are relying on technology to cut its sales channels and uncomplicate its business. The thoughtfully designed B2B solution by our experts helps businesses in expanding their business, sell more products to more customers by going online, and a profitable marketplace business model.

Audience

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E-commerce startups

globe

Large Enterprises

fintech

Small and medium e-commerce businesses

Explore our Solution Features

Seamless signup

This feature allows retailers to register seamlessly using a few simple steps and multi-factor authentication.

Secure login

It allows the user to login using social media accounts and email. In case the user forgets the password, he/she can reset it following the simple method and authentication process.

Reset password

If the retailer forgets the password, he/she can reset it by entering the registered email id and following a link sent on the email address.

Account settings

The retailer can make changes to its personal details like name, address, email id, phone number, password, billing details, firm name, tax details, etc.

Set preferred language

The app allows to set the preferred language from the menu on the app. The entire written text on the app will now be shown in the language of your choice.

Set notification preferences

This feature allows the retailer to set notification preferences like SMS, in-app, email, or push notifications.

Location setup

By pointing a pin on the map, the retailer can set its location with absolute ease and high accuracy.

Add favorite home and work address

The app will allow retailers to set favorite addresses such as home or work addresses

Favorite location

It allows retailers to save their favorite location in order to save time and facilitate instant orders placing.

Order history

It allows the retailer to search for current and completed orders, filter orders, view order details, view invoices, delivery details, replace orders, cancel orders, and print invoices.

View coupon details

The company extends promotional coupons to its customers from time to time, the retailers can view the active and expired coupon details under this section along with their terms and conditions.

View cart

Using this feature, the retailer can view the items added in its cart.

View wishlist

The retailer can add their favorite items in the wishlist to see the price fluctuations and buy such items in the future.

Chats

Under this section, the retailer can view chat history.

View credit balance

In the case of refunds, the amount can be either directly added to the source account or as a credit, which can be used to pay for the bill.

Order cancellation and return requests

Under this section, the retailer can search cancellation requests and check the status. Also, it can search its return requests and check its status.

Browse products

The retailers can modify their searches depending on their preferences and can add filters to get particular results without having to browse the unnecessary options.

Shop by category

This feature organizes the products in particular categories to allow the users to search them effortlessly and quickly. The retailer can also check if he/she is missing out on something from the available list.

Product details

The retailers can check the item description, ingredients, brand, option, offers, nutritional values, price, and other essential information of the particular product along with interactive pictures.

Similar product display

The retailer can get access to the products that are of similar specifications to select the one that best suits its needs.

Mark as favorite

The retailer can mark specific products as their favorite, which may help them later to add such products in the cart instantly.

Wallet summary

This feature allows the user to get access to its wallet transaction, billing history, mode of payment, wallet credit details, add bank details, request a withdrawal, adding credits, etc.

Third-party payment wallets

This section provides information about the saved cards and linking details of various wallets.

Track order

It enables real-time tracking and alerts to know the exact status of an order along with its current location and ETA.

Push notifications

This feature provides deal alerts, price drops, order alerts, and other important updates.

Offers/Promo codes

The users can have access to ongoing offers and the right deals under this section.

Membership

Frequent retailers can avail of membership details, terms, and validity under this section.

Ratings & Reviews

This feature allows the retailers to rate and review the products or get access to other?s reviews and ratings in making a buying decision.

Rate the app

The retailers can provide their ratings and reviews by following the link.

Feedback

This feature allows retailers to share their feedback on the company?s services and products.

Offer zone

Under this section, the retailer can access all the ongoing and applicable offers.

Logout

The retailer can log out of the device or app using this feature.

Adding/removing products or quantity

The retailer can add or remove the products or quantities of the products added in their cart.

Product stock out

This feature will provide the details of items (if any) added in the cart is out of stock.

Order placing

Once all the required products are added in the cart, the user can place an order.

Delivery address selection

The user can select the delivery address in case multiple addresses were provided by him/her.

View/Edit order details

The user can edit the order details before placing an order or post order placing depending on your company?s policies.

Apply coupon

The retailer can apply coupon code in order to get a discount on their order.

Share the product

This feature allows retailers to share the product on various other platforms.

Secure payments

Retailers can make payments using multiple payment options like cards, net banking, UPI, wallets, etc securely.

Order confirmation

On placing the order, the user will get order confirmation details on his/ her screen.

Cancel order

The user can cancel the order by specifying the reason for cancellation.

Return & exchange

This feature allows the retailers to return or exchange the product depending on their terms and conditions.

Refunds

The retailer can cancel the order and get a refund either to the original source of payment or in the wallet depending on the company?s terms and conditions.

Order support

In case, the retailer is having any query regarding the order, he/she can contact the customer care with the phone or in-app chat.

Return policy and process

This section provides the retailer with all the details of the return policy and process.

Shipping

Under this section, the retailer can access the information related to shipping schedules and applicable delivery charges.

Payment support

The retailers can avail support regarding its payment issues under this section.

Account support

The account related queries will be addressed in the account section.

Reporting issue

In case, of any bad experience, the retailer can report the issue and avail support.

FAQs

The general queries of the retailer will be addressed in this section.

Privacy policy

This feature empowers the user with the privacy guidelines in regards to the app.

About the company

Under this section, the user can get information about the company.

Suggestions and Comments

The retailers can provide their suggestions and comments about the store, products and the services can leave a comment.

Careers

This feature will allow the app user to display the vacant positions, the interested candidate can reach you.

Registration

Manufacturers can easily add the required details and submit signup.

Authentication

The vendor has to authenticate its details to ensure safety and prevent unauthorized access.

Login

Allow the vendor to login using Facebook, email, twitter, phone number, etc.

Splash screen

One can add its favorite splash screen.

Dashboard

Interactive dashboard that provides a comprehensive view of new orders, monthly sales, etc.

Account settings

Under this section, the Manufacturer can edit its personal and business details.

App settings

This section allows the manufacturer to set the app settings related to notification and other such aspects.

Brands

The manufacturer can view and add the brands it supplies using this feature.

Product management

This feature allows the manufacturer to add and view the products it supplies along with adding stock, viewing its price, and setting delivery status for cities and locations.

Order management

The manufacturer can view, reject, or confirm the orders for respective products.

Rating the app

Using this feature, the manufacturer can rate the app on AppStore.

Feedback

The company can get feedback from manufacturers to ensure they provide efficient services using this feature.

Push notifications

This feature provides deal alerts, price drops, order alerts, and other important updates.

Analytics

The app allows the manufacturers to access the sales report for their products during a particular time-frame selected using filters.

Logout

The retailer can log out of the device or app using this feature.

About the company

Under this section, the user can get information about the company.

Order support

In case, the retailer is having any query regarding the order, he/she can contact the customer care with the phone or in-app chat.

Shipping

Under this section, the retailer can access the information related to shipping schedules and applicable delivery charges.

Payment support

The retailers can avail support regarding its payment issues under this section.

Account support

The account related queries will be addressed in the account section.

Reporting issue

In case, of any bad experience, the retailer can report the issue and avail support.

FAQs

The general queries of the retailer will be addressed in this section.

Privacy policy

This feature empowers the user with the privacy guidelines in regards to the app.

Secure login

This feature allows secure login to the designated person using a few simple steps. The user can also generate a password by following a simple process in case he/she forgets the password.

Dashboard

The admin can facilitate various activities like sales, new orders, deliveries for the day, new customers, hot selling products, etc.

Access control

Allow your staff to allocate and control access levels to different users of the e-commerce application admin panel.

Settings

The admin can edit settings of email, payment gateways, deliveries, charges, etc.

Manage catalog

Admin can manage the product and categories with the help of this feature. It can add/edit or delete the categories, subcategories, product types, color, material, store reviews, brands, options, and custom products under this section. Also, it can add specifications for the product, manage brands and discounts under this section along with managing reasons.

Manage promotions and listings.

The admin can manage its promotional activities, plans, and listing details through this feature. It also allows the admin to set up and run promo codes, discount offers, and track their performance.

Manage location

The admin can manage location based on country, state, and the city under this section.

Manage retailers

This feature allows admin to view, edit, activate, and deactivate the retailer's list.

Manage orders

The admin can manage orders placed by various retailers along with their dates, amount, payment mode, and other such details.

Manage CMS

The admin can view the content pages and blocks, manage navigation, policy points, empty cart items, social platform, cancellation reasons, manage testimonials, discount coupons, and language labels under this section.

Manage feedback and reviews

Admin can view the customer?s feedback and reviews to initiate changes if any are required.

Manage in-app notifications

The admin can push, email, and SMS alerts for customers as well as store managers.

Set working hours

The admin can set the opening and closing hours of stores.

Manage recommendations

The admin can manage weightage and recommend tag product weightage.

Inventory management

By integrating with inventory management systems, the store manager can manage inventory levels of a particular store.

Product management

It allows the admin to add products from the product library, send requests to add custom products, and search products.

Import/export data

The store manager can import and export the data to get valuable insights.

Manage content

The admin can manage dynamic pages, FAQs, banners, and push notifications.

Manage wholesale inquiries

The admin can maintain a list of wholesalers under this section for future reference.

Live tracking

Allows admin to track customer orders and other order details in real-time.

Templates

It provides the admin with a list of all the templates that they can use to communicate with the retailers and market their services.

SEO Settings in Website

The SEO Settings assists the admin to add the words that can help rank their e-commerce app on the top.

Create sub-users

The admin can create and set sub-user permissions.

View logs

Under this section, the admin can view logs for SMS, feedback, notifications, etc.

Analytics

With the help of data analytics capabilities, the admin can analyze the data, access sales reports, inventory reports, traffic sources, visitor statistics, top searched products, conversion statistics, top-selling products, non-performing products and provide the decision-makers with valuable insights.

Reporting

Once the data analysis is done, the admin can report the same in a visually appealing way by using this feature.

Watch Solution Capabilities in Action

history

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Retailer Android App
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Retailer iOS App
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Retailer Web panel
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Admin Web panel
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Landing Page
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Manage retailers

The solution allows the business to manage the order processing based on each retailers' needs along with custom shopping carts and proprietory checkout processes.

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Drive growth

By taking your e-commerce business online, one can drive exponential growth and expect a higher geographical reach.

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Efficiency

The solution can be controlled efficiently to avoid potential frauds and drive efficiency in business.

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Scalability

One can update the app with changing demands and customer behavior, to ensure your business goes with time.

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Consistency

One can ensure consistency in its business by automating all operational processes and facilitating sound communication between retailers, wholesalers and the business.

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Voice search

Allows the retailers to search for products with voice.

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Lifestyle

Introduce the new lifestyle feature which provides the retailers with a platform, where they can avail lifestyle tips, videos, address their lifestyle-related queries, and discuss on the forum.

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Heat Map

It allows the retailers to identify the users that more frequently make use of its services.

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Global solution

The solution can be customized to integrate multi-lingual and multi-currency support to ensure its use globally.

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Newsletter subscribe

This feature allows the user to subscribe to the newsletters of the app and get information related to the app.

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SEO Settings

One can avail premium SEO service to ensure that the app can be marketed well and can become more and more accessible to customers.

Planning to launch your B2B E-commerce platform?