Food Delivery App Platform

The technology is being tried and tested more than ever before specifically by millennials, which is why it is advancing at an unearthly pace. Millennials are the one who comprises the significant part of the population, attracting them with the promising apps is considered to be a crucial step for your business. The Food ordering solution is developed by our engineers putting thorough thought and ideas, that helps your customer to discover their favorite food by sitting in the comfort of their homes and your business by increasing the daily orders fulfilments at an unprecedented rate. It seamlessly connects the foodies with local restaurants to ensure the delightful food ordering experience.

Audience

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Branded restaurant

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Restaurant chains

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Food delivery business

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Cloud kitchen

Explore our Solution Features

Seamless signup

This feature allows your customers to register seamlessly using a few simple steps and multi-factor authentication.

Secure login

It allows the user to login using social media accounts and email. In case the user forgets the password, he/she can reset it following the simple method and authentication process.

Location setup

By pointing a pin on the map, the customer can set its location with absolute ease and high accuracy.

Profile setup

The customer can make changes to its personal details like name, address, email id, password, etc.

Account settings

This feature allows the customer to set push and email notification settings.

Set preferred language

The app allows to set the preferred language from the menu on the app. The entire written text on the app will now be shown in the language of your choice.

Add favorite home and work address

The app will allow customers to set favorite addresses such as home or work addresses.

Favorite location

It allows customers to save their favorite location in order to save time and facilitate instant orders placing.

Order history

It allows the customers to search for current and completed orders, filter orders, view order details, view invoices, service provider details, cancel order and print invoices.

Order cancellation requests

Under this section, the customer can search cancellation requests and check the status.

Browse food items

The customers can modify their searches depending on their preferences and can add filters to get particular results without having to browse the unnecessary options.

Smart cart

The smart cart feature allows the users to identify what food items it buys frequently.

Book by category

This feature organizes the food items in particular categories to allow the users to search them effortlessly and quickly. The customer can also check if he/she is missing out on something from the available list.

Order details

The customers can check the order description, service provider details, inclusions, and other essential information of the particular service along with interactive pictures.

Mark as favorite

The customer can mark specific certain food items as their favorite, which may help them later to order such items instantly.

Wallet summary

This feature allows the user to get access to its wallet transaction, billing history, mode of payment, wallet credit details, add bank details, request a withdrawal, adding credits, etc.

Third-party payment wallets

This section provides information about the saved cards and linking details of various wallets.

Track bookings

It enables real-time tracking and alerts to know the exact status of booking along with its current location and ETA.

Push notifications

This feature provides deal alerts, price drops, order alerts, and other important updates.

Offers/Promo codes

The users can have access to ongoing offers and the right deals under this section.

Membership

Frequent buyers can avail of membership details, terms, and validity under this section.

Ratings & Reviews

This feature allows the customers to rate and review the services or get access to other's reviews and ratings in making a booking decision.

Rate the app

The customer can provide their ratings and reviews for the app using this feature.

Feedback

The customer can share their views using this feature.

Invite friends

This feature allows users to invite their friends and families by sharing the app on multiple platforms.

Adding/removing items

The buyer can add or remove the food items using this feature.

Share services

The customer can share services to multiple platforms using this feature.

Item unavailability

This feature will provide the details of items (if any) added in the cart is unavailable.

Bought together

Under this section, the customer can view the items that more frequently are booked together with the items they are viewing.

Order placing

Once all the required items are added in the cart, the customer can place an order.

Address selection

The customer can select the address in case multiple addresses were provided by him/her.

View/Edit order details

The customer can edit the order details before placing an order or post order placing depending on your company's policies.

Apply coupon

The customer can apply coupon code in order to get a discount on their bookings.

Secure payments

Customers can make payments using multiple payment options like cards, net banking, UPI, wallets, etc securely.

Booking confirmation

On confirming the booking, the customer will get order confirmation details on his/ her screen.

Cancel order

The customer can cancel the order by specifying the reason for cancellation.

Refunds

The customer can cancel the order and get a refund either to the original source of payment or in the wallet depending on the company's terms and conditions.

Order support

In case, the customer is having any query regarding the orders, he/she can contact the customer care with the phone or in-app chat.

Payment support

The customers can avail support regarding its payment issues under this section.

Account support

The account related queries will be addressed in the account section.

Reporting issue

In case, of any bad experience, the customer can report the issue and avail support.

FAQs

The general queries of the customer will be addressed in this section.

Privacy policy

This feature empowers the customer with the privacy guidelines in regard to the food ordering app.

Registration

The service provider can easily add the required details and submit signup.

Authentication

The Service provider has to authenticate its details to ensure safety and prevent unauthorized access.

Login

Allow the Service provider to login using Facebook, email, twitter, phone number, etc.

Splash screen

One can add its favorite splash screen.

Dashboard

Interactive dashboard that provides a comprehensive view of upcoming orders, ambassador, etc.

Set bank detail to receive payments

It allows the Service provider to add important information related to the bank to start receiving their payments.

Track earnings

The service provider can take care of their account facts; get a report on income, and more.

Manage menu

The Service provider can edit, delete, or view menu items along with its cuisine type, preference, price, and other such details.

Manage orders

The service provider can view, filter, and export the current, rejected, accepted, and completed order details like order ID, type, qty, status, and action within a particular time period.

Plan out

This feature allows service providers to plan out the combos.

Calendar

The service provider can set reminders or add notes to date in the calendar using this feature.

Reviews

Under this section, the service provider can view the reviews and ratings provided by customers for the food delivered.

Tax management

The service provider can manage the tax on the various menu it provides using this feature.

View Invoices

The service provider can view the invoices pending and processed for a particular time period.

Credit memos

Under this section, the service provider can access the details of the credit memo.

Sales overview

The service provider can access the sales analytics as per months, years, or days.

Import/export menu ../images

The service provider can import/export the menu image using this feature.

Logout

The service providers can log out of the app using this feature.

About the company

The service provider can get the details of the company under this section.

Guide/FAQs

It is the manual that will help the service provider to understand the system and address his/her queries.

Terms and conditions

This section provides service providers with the terms and conditions related to the operation of the app.

View Privacy Policy Page

It allows the service provider to get a glance through the Privacy Policy related to the app.

Contact Admin Page

It helps the service provider to contact the admin directly if in case they require the assistance of any kind.

Secure login

This feature allows secure login to the designated person using a few simple steps. The user can also generate a password by following a simple process in case he/she forgets the password.

Dashboard

The admin can facilitate various activities like sales, orders, bulk orders, earnings, top product details, etc.

Access control

Allow your staff to allocate and control access levels to different users of the application admin panel.

Profile setup

The admin can set profile details like a profile picture, email account, and password and make changes to it under this section.

Settings

This section allows admin to make settings related to coupons, referrals, ratings, contact us, money, taxes, prices, shipping charges, log, etc.

Manage food type

Admin can manage the food type and its status with the help of this feature. It can add/edit, view, or delete the food names, status, date, etc.

Manage cuisines

This feature allows admin to add, view, edit and delete the cuisine.

Manage sub cuisine

This feature allows admin to add, view, edit and delete the sub-cuisine.

Manage food menu

The admin can manage the entrees and combos along with their types, preferences, prices, orders, and other details.

Manage orders

This section allows admin to add, edit, view, print, delete and export the orders along with their details like order id, payment status, service provider name, customer name, date, etc.

Manage offers/promotions and listings

The admin can manage its promotional activities, promo codes, plans, and listing details through this feature.

Manage CMS

The admin can add, edit search, and delete the various activities related to managing customer relationships under this section.

Order tracking

The admin can review the orders placed and their fulfillment details.

Manage customers

The admin can add, view, delete, activate/deactivate, login, debit/credit, edit the profile of registered customers through its end.

Manage locations

The admin can define the location based on country, state, and city using this feature.

Payment management

This feature allows the admin to manage the payment details of the company by enabling/disabling the payment gateways, updating API keys, currency management, and taxation management.

Manage feedback and reviews

Admin can view the customer's feedback and reviews to initiate changes if any are required.

Manage referrals

This feature allows admin to manage the referrals along with customer details, referral code, and other such details.

Manage in-app notifications

The admin can push, email, and SMS alerts for customers as well as store managers.

Set working hours

The admin can set the opening and closing hours of stores.

Manage recommendations

The admin can manage weightage and recommend tag product weightage.

Manage content

The admin can manage the content of dynamic pages, FAQs, push notifications, banners, etc.

Live tracking

Allows admin to track customer orders and other order details in real-time.

Templates

It provides the admin with a list of all the templates that they can use to communicate with the customer and market their services.

SEO Settings in Website

The SEO Settings assists the admin to add the words that can help rank their grocery app on the top.

Create sub-users

The admin can create and set sub-user permissions.

Logs

Under this section, the admin can view, add, and delete feedback and notifications.

Analytics

With the help of data analytics capabilities, the admin can analyze the data related to sales, orders, etc and provide the decision-makers with valuable insights.

Reporting

Once the data analysis is done, the admin can report the same in a visually appealing way by using this feature.

Watch Solution Capabilities in Action

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Customer Android App
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Customer iOS App
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Customer Web panel
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Provider's Android App
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Provider's iOS App
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Provider's Web panel
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Admin Web panel
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Landing Page
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Increase ROI

The app possesses the dynamism that tempts even the unwilling customer deterring to shop. Not just that by managing your inventories, stores, and various processes, it can drive improvement in ROI.

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Enhance reach

The app is designed to support globally, so one can easily enhance its reach and support its marketing activities.

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Decrease overheads

It replaces the need for a huge workforce, maintain an unusual level of inventories and such other factors, which helps in decreasing the overheads and increasing the profitability.

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Build customer relationship

By allowing you to directly connect with your customers, get their feedback, and collect data about their preferences, the business can bring necessary changes and build robust customer relations.

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Channelize resources

The solution helps the business owners in channelizing their resources efficiently to drive growth.

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Lifestyle

Introduce the new lifestyle feature which provides the customer with a platform, where they can avail lifestyle tips, videos, address their lifestyle-related queries, and discuss on the forum.

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Voice search

This feature allows the users to search the product with the help of a voice.

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Heat Map

It allows the grocery business owners to identify the users that more frequently make use of its services.

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Multi-Lingual solution

The solution can be customized to integrate multi-lingual and multi-currency support to ensure its use at a wide scale.

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Block fraud service provider

It provides the list of service providers who more frequently cancel items and, which further helps in blocking such service providers.

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Newsletter subscribe

The solution can be customized to integrate multi-lingual and multi-currency support to ensure its use globally.

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SEO Settings

The solution can be customized to integrate multi-lingual and multi-currency support to ensure its use globally.

Flexible and Easy to Setup Food Ordering solution.